About Salud Medica
Salud Medica has been delivering clinical laboratory results in Puerto Rico since 2009. This site, labspr.com, is the front door to our portals.
What we do
Salud Medica Inc. builds and operates the platform that clinical laboratories in Puerto Rico use to deliver results and communicate with their patients. When a laboratory processes an order, we are the path by which that result reaches the patient and the doctor who ordered it.
Around that delivery sits a set of operational tools: automated patient messaging over SMS, WhatsApp, email, and voice; scheduling for at-home phlebotomy visits; per-order satisfaction surveys; and a metrics dashboard for laboratory management.
Who we serve
- Patients who need to view, download, or share their lab results.
- Healthcare providers reviewing results for the patients in their practice.
- Clinical laboratories that want to deliver results and reach their patients without building the software themselves.
Each group enters through a different portal, with its own authentication and a view suited to its role. One email address can hold access to more than one portal; in that case each is signed into separately.
Track record
- Founded in 2009. More than 15 years of continuous operation in Puerto Rico.
- More than 1 million patients served.
- More than 3.5 million orders processed.
We work in Spanish and English, with Spanish as the default, because it is the language of most of the people we serve.
How we work with laboratories
We integrate with the laboratory information system (LIS) a laboratory already runs, rather than asking it to replace one. Interoperability is handled over HL7, and health information is handled in line with HIPAA.
A laboratory can run the platform under its own domain and its own branding. To the patient, the experience is their laboratory’s; underneath, the infrastructure is the same.
About this site
labspr.com is not a portal. It is an entry page with no sign-in that identifies which audience a visitor belongs to and redirects them to the matching portal. It neither receives, processes, nor stores medical information.