Patient engagement
Keep patients coming back — automatically.
Your lab stays top of mind effortlessly. The platform sends the right message on the right channel by simple rules — and whenever you need to, your team can reach any group of patients or providers.
Ready-to-use automations
Tap an automation to preview it
Segment patients and providers separately, with filters for each domain.
New results — New results from your July 15 visit are ready in your portal.
Home visits
Coordinate home visits without the friction.
Schedule visits, assign the right phlebotomist or nurse, track each visit in real time, and optimize routes by zone — with automatic reminders for every patient.
- Staff assignment
- Status tracking
- Zone coverage
- Patient reminders
Feedback
Hear every patient and provider, order by order.
A short survey on every order screen collects feedback from patients and providers. See satisfaction by location and over time, and get alerted when an order scores low so staff can follow up.
- Per-order feedback
- Patients and providers
- Satisfaction trends
- Low-score alerts
Order #A-2231 · Borinquen Lab
How was your experience?
Great
More than a results repository
A complete ecosystem
Patients, providers, and your lab connected on one bilingual platform.
Modern, mobile-first experience
Fast and in Spanish, with Google, Microsoft, or magic-link sign-in — no passwords.
Compliance built in
HIPAA and HL7, with hospital-grade auditing and security from day one.
Tools to run your lab
Metrics dashboard, order queue, and real-time balance visibility.
White-label
Your own domain and branding — stand out with a platform that looks and feels like yours, not a generic vendor’s.
Open platform
We integrate with any LIS vendor in Puerto Rico — no need to replace the system you already run.
Built for your lab
Simple, fast to roll out, and in your language
- Live in days, not months
- Simple, predictable pricing
- Spanish-language support when you need it
- 15+
- Years of experience
- 1M+
- Patients served
- ~10M+
- Tests processed